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Recently from £466 a night for 2 adults, taxes included (checked 1 Oct, 19:52). Live prices for your dates are below.

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★★★★★Playa Del Carmen

JOIA Paraiso by Iberostar All Inclusive

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Your room & board

Highlights

Secure parking
Wheelchair-accessible
Room service
Air conditioning in public areas
WiFi · extra cost
Airport Shuttle · extra cost

Location

Carretera Chetumal-Puerto Juárez Km. 309 Fracc. Pl, Playa Del Carmen

About the hotel

Nestled between the lush jungle and the turquoise Caribbean Sea, this Puerto Morelos resort offers a wealth of amenities, including water sports facilities and a tennis court. Guests can savor a continental or buffet breakfast each morning and enjoy delicious Mexican cuisine at the in-house restaurant. Suites boast Grand Star service, featuring personalized check-in/check-out, sparkling wine, packing/unpacking services, breakfast in bed, nightly ironing, and internal resort transportation. Upgraded suites, such as the Honeymoon Villa and Ocean Front Suites, provide butler service and a personalized minibar. Located just 47 km from Cancun and 19 km from Playa del Carmen, with Cozumel International Airport a mere 27 km away, this resort is the perfect base for exploring the Riviera Maya. **Due to the implementation of the CURP (Unique Population Registry Code) registration requested by the Federal Government, implemented as of April 1, 2026, guests will be required to present their valid INE or passport containing the CURP at the time of check-in (Registration Process). In the case of minors without official identification, it is essential to present the valid CURP. CURP registration is mandatory only for reservations of guests who are listed as having Mexican nationality.

Cancellation policy
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Check-in, check-out & policies

Check-in from 15:00 · Check-out until 11:00

No pets · Non-smoking

Children & extra beds

Children are welcome.

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Good to know about JOIA Paraiso by Iberostar All Inclusive

  • Adults only
  • All inclusive available
  • Spa
  • Pool

Location and times

  • Check-in from 15:00
  • Check-out until 12:00
  • 310 rooms

Pools

  • Private pool
  • Indoor freshwater pool
  • 2 × Outdoor freshwater pool

Spa and wellness

  • Gym
  • Sauna
  • Hot tub
  • Spa treatments(extra charge)
  • Spa centre
  • Fitness

Food and drink

  • Room service
  • Bar
  • 6 × Restaurant
  • Poolside snack bar
  • Swim-up bar
  • Breakfast buffet

Beach

  • Private beach area

Sport and entertainment

  • Entertainment programme for adults
  • Nightclub
  • Table tennis
  • Beach volleyball
  • Golf(extra charge)
  • Tennis

Parking and transport

  • Car park(extra charge)
  • Secure parking
  • Valet parking
  • Airport Shuttle(extra charge)

Internet

  • Wi-fi(extra charge)

Accessibility

  • Wheelchair-accessible
  • Lift access

Services

  • 24-hour reception
  • Late Check-out(extra charge)
  • Laundry service(extra charge)
  • 24-hour security
  • Business centre

Outdoors

  • Terrace
  • Sun terrace

Questions about JOIA Paraiso by Iberostar All Inclusive

What time is check-in and check-out at JOIA Paraiso by Iberostar All Inclusive?
Check-in is from 15:00. Check-out is until 12:00.
Does JOIA Paraiso by Iberostar All Inclusive have parking?
Yes, there is parking at the hotel. It costs extra.
Are pets allowed at JOIA Paraiso by Iberostar All Inclusive?
The hotel does not list pets as allowed.
Does JOIA Paraiso by Iberostar All Inclusive have a pool?
Yes: private pool, indoor freshwater pool, outdoor freshwater pool.
Is JOIA Paraiso by Iberostar All Inclusive adults only?
Yes, the hotel is adults only.

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