Pay monthly

On stays with free cancellation you can pay a deposit today and the rest in monthly payments. Every payment is taken before your free cancellation deadline, so your stay is paid in full before then. It isn't a loan: you're paying for your stay in advance.

How it works

Choose Pay monthly at checkout when your stay qualifies. You pay a £20 deposit today, whatever the size of your stay, which confirms your booking. The rest is split into equal monthly payments, taken automatically from the same card on the day of the month you choose (the 1st to the 28th). The first is at least 14 days after you book, and the last at least 21 days before free cancellation ends. You see every amount and date before you pay, and again in your confirmation.

Low deposit

Low deposit is another way to spread the cost, with no monthly payments. You pay £50 today, which confirms your booking. About two months later a top-up brings what you've paid to 20% of your stay, and the rest is one final payment, at least 21 days before free cancellation ends. On a smaller stay, or a trip that's sooner, it's £50 today and the rest in one payment.

The top-up and the final payment are taken automatically from the same card, on the day of the month you choose, and you see every amount and date before you pay. We email you 3 days before each payment, and also 30 and 7 days before a final payment that's some months away. The admin fee, paying off early, a failed payment and cancelling all work as they do for pay monthly, below.

The admin fee

A £4.95 admin fee is added to each payment, the deposit included; the deposit’s is taken with your final payment, so the deposit itself is exactly what we say. There is no admin fee if you pay in full, and no interest either way. Admin fees are not refunded.

Reminders and paying early

We email you 3 days before each payment and again when it's taken. You can pay off the rest at any time from Manage booking, as one payment with one admin fee.

If a payment fails

We email you straight away and try again 3 days later. There are no late fees. You can also pay the missed payment yourself from the link in the email or in Manage booking. If a payment is still unpaid 7 days after it was due, we may cancel the booking; we would keep the deposit and refund your other payments, less admin fees.

Cancelling

Cancel before your free cancellation deadline and we refund the payments you have made toward the stay after the deposit. The deposit and the admin fees are not refunded. No more payments are taken. After the deadline, your rate's cancellation policy applies.

Changing your card, payment day or dates

Email support@hothotels.co with your booking reference and we will sort it.