Payments & invoices

We accept Visa, Mastercard, American Express, Apple Pay and Google Pay, and we charge in pounds with no booking or card fees. Some rates are charged at booking; others are charged by the hotel at check-in — your rate plan will say which. We don't offer Klarna, PayPal or other third-party pay-later services.

Getting an invoice

From Manage booking, choose "Request invoice" and we will email it to the booking address. Contact support if you need a different name on the invoice.

VAT

Our prices include VAT where it applies. Hotel stays are sold under the UK Tour Operators' Margin Scheme, so VAT is accounted for within the price and isn't shown as a separate line on your invoice.