At the hotel

Standard check-in is from 15:00 and check-out is by 11:00. Each hotel listing shows its specific times under Policies.

Early / late

You can request early check-in or late check-out via "Special requests" on Manage booking. Availability is at the hotel's discretion and may carry a small fee.

ID

The lead guest must present photo ID at check-in matching the booking name. Passports, national IDs, or driving licences are all accepted.

Local taxes

Some destinations charge a tourist or city tax that the hotel collects when you stay. Where the hotel tells us, we show it on the hotel page, at checkout and in your confirmation, as due at the hotel.

Your voucher

Your confirmation email is your voucher. You can also download or print it from Manage booking. The hotel may ask for your confirmation number with them, which is on both.