Legal centre

Last updated 5 October 2026 · 1 min read

In short: these are the terms and notices that apply when you use HotHotels. If a promotion or an email says something different, these documents apply.

The following documents constitute the contractual and statutory notices for the Service. Promotional material on the website and in emails is descriptive only. In the event of inconsistency, the document linked below prevails.

Terms of service

The contract for the website, hotel bookings, payment and cancellations.

Privacy policy

What personal data we collect for bookings and accounts, who we share it with, and your UK GDPR rights.

Cookie policy

Necessary cookies for checkout and sign-in, optional analytics and Google Ads measurement, and how to change your choice.

Accessibility

How we aim to meet WCAG 2.1 AA and how to ask for help.

Hot Group Holdings Ltd (company no. 17154361), 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. Support: support@hothotels.co. Privacy: privacy@hothotels.co.